The Mermaid Market is located inside the VisitNorfolk Information Center. Here you will find all the souvenirs and mermaid accessories that you’ll need for the perfect visit to Norfolk, VA.

Hours:

Saturday and Sunday :  11 am- 2 pm. Monday- Friday: 8:30 am-5 pm.

About Our Visitor Services Team

The Visitor Services team extended a warm welcome to a diverse range of event attendees, convention-goers, cruise ship passengers, vacationers and more. The team hosted a Retail Alliance meet and greet at the Visitor Center/Mermaid Market, effectively bolstering local community engagement. The Mermaid Market, nestled within the Visitor Center, collaborated with 13 local businesses and showcased the talents of community artisans, resulting in an 8% increase in sales and a 3% rise in online transactions. Additionally, our revamped Mobile Visitor Center van covered over 1,500 miles, visiting 13 State Welcome Centers in Virginia and neighboring states, even participating in three local parades. The team engaged in advertising display blitzes at New Kent, New Church, and Covington Visitor Centers, amplifying our outreach.

In FY 2023, 34,770+ visitors came into the Mermaid Market, interacted with the Mobile Visitor Center during cruise ship arrivals and at other events145+ locally and statewide events attended.