Cruise Norfolk

Chart Bus Instructions

All charter buses / coaches will need to schedule a time for drop-off & pick-up to the port. Please download reservations instructions here.

Where is the official cruise passenger parking lot?

Parking at Cedar Grove is the most convenient option for all cruise passengers, including those with disabilities. Cruise passengers are encouraged to park in the official cruise parking lot at Cedar Grove, located at 1000 Monticello Avenue, Norfolk, VA, just 1.5 miles from the terminal. For added convenience, luggage is checked in at the parking lot and transported directly to the cruise ship. See parking map.

How is the Cedar Grove parking lot secured?

Cedar Grove Parking is a fully fenced lot and is monitored 24/7 by local law enforcement to ensure vehicle safety.

How much does parking cost for cruise passengers?

The parking rate is $15.00 per day for passenger vehicles, including vans up to 15 passengers. Payment is required upon entry and can be made via cash or credit card.

What are the parking lot hours?

On cruise days, the Cedar Grove parking lot opens at 9:45 AM for embarking passengers. Shuttle service to the terminal begins at approximately 10:15 AM.

Is ADA parking and an ADA shuttle service available at Cedar Grove?

Parking at Cedar Grove is the most convenient option for all cruise passengers, including those with disabilities. ADA parking is available, along with an ADA-accessible shuttle service with a lift. Disabled passengers are encouraged to use this convenient service. For questions, contact City of Norfolk Parking through Norfolk Cares at 757-664-6510.

Limited ADA drop-off and pickup at Nauticus is available at Nauticus for persons with disabilities. To enter this drop-off area at Nauticus, you will need to present your disability parking placard, ID card or a handicap license plate to law enforcement who are controlling traffic per Virginia Code § 46.2-1240. Due to limited space, this area is only for active loading/unloading of five minutes or less.

Is reserved parking available?

No, reserved parking is not available; however, ample parking is provided.

What forms of payment are accepted?

Cash and most major credit cards are accepted. Please see our Parking & Transportation page for details.

When do I pay for parking?

Parking fees must be paid upon entry to the lot.

Where is the Cruise Norfolk terminal located?

The Half Moone Cruise Terminal is located at 1 Waterside Drive, Downtown Norfolk. It is accessible by car, light rail, Amtrak, and shuttle bus and is within walking distance of downtown hotels.

View on Google Maps

How do I get to the Cruise Norfolk Terminal?

Passengers who park at Cedar Grove take the free shuttle to be dropped off (or picked up) directly curbside at the terminal. Passengers may also be dropped off by taxi, Uber, Lyft or personal rides on Waterside Dr. just outside the terminal.

How close is the nearest airport?

Norfolk International Airport (ORF) is 10.8 miles from the Half Moone Cruise Terminal. Learn more about direct and connecting flights at ORF here. Rental car services are available at the airport.

Where is the designated taxi/Uber drop-off at Cruise Norfolk?

Personal vehicles and for-hire services (Uber, Lyft, taxis, etc.) may drop off (or pick up) passengers on Waterside Drive just past the terminal, in front of Town Point Park. Look for designated drop-off signs. No personal vehicles or vans will be allowed into the bus/shuttle lane in front of the terminal. Handicapped individuals can enter the loop with handicap plates, hanging handicap tag, or personal ID card.

Can a charter or private group arriving on a motorcoach drop off in the Nauticus/ Terminal Bus Loop? 

All charter buses / coaches will need to schedule a time for drop-off & pick-up to the port. Please download reservations instructions here. To reserve a time, please email us.

Are there rental car agencies at Cruise Norfolk’s Terminal?

No. There are no on-site car rental agencies at Cruise Norfolk. However, rental agencies are available at Norfolk International Airport and nearby locations such as Enterprise Rent-A-Car.

What hotels are near Cruise Norfolk?

For nearby hotel options, visit our Cruise Deals & Packages page. Many hotels offer Stay and Park packages with exclusive cruise passenger discounts!

What are some pre- and post-cruise entertainment options?

Norfolk offers world-class dining, cultural attractions, local shopping, and vibrant entertainment. Visit our Cruise Deals & Packages page for discounts and our Things to Do in Norfolk guide for recommendations.

A highlight of the Cruise Norfolk terminal is its shared campus with the historic USS Wisconsin and the state-of-the-art Maritime Discovery Center, Nauticus. Cruise passengers receive Buy One, Get One Free admission to Nauticus, available for purchase online or onsite.

Looking for a map of Norfolk?

Access our virtual map here.

Embarkation – What to Expect

Passengers arriving at Cruise Norfolk via Cedar Grove parking lot shuttle or drop-off will be directed by staff to the terminal entrance. Luggage will be checked at either:

• Cedar Grove Parking Lot (before shuttle transfer)
• Onsite by porters at the terminal

We advise passengers not to arrive before their scheduled check-in time.

Disembarkation – What To Expect

Upon returning from the cruise:

Returning passengers will be directed to Cedar Grove shuttles or to Waterside Dr. for Uber, Lyft, taxis and private pick-up.

awaiting coaches, taxis, limousines, or the parking lot shuttle.

After retrieving luggage, passengers must proceed past customs for declaration processing.

Where do I drop off luggage?

• Passengers arriving by private car: Park at Cedar Grove Parking Lot, where luggage is checked in before boarding the shuttle to the terminal. Luggage will be placed directly onto the ship making for a smooth check-in process.
• Passengers arriving via taxi/Uber/Lyft: Luggage may be checked in with porters at the terminal.

Is luggage storage available at the terminal?

No. There are currently no storage lockers available at the terminal for passengers.

What type of documentation is required to board a cruise ship?

Please refer to your cruise line’s official FAQs for detailed travel documentation requirements.

Does Cruise Norfolk have a lost and found?

For questions about lost luggage, contact 757-980-7236.